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Terms & Conditions

Effective Date: March 2026

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Welcome to Prokopchuk Petals Flower Farm. By accessing our website, booking a service, purchasing a product, or visiting our farm, you agree to the following Terms & Conditions.

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Please read them carefully.

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About Us

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Prokopchuk Petals Flower Farm (“we,” “our,” or “us”) is a seasonal flower farm and event service offering:

  • U-Pick flower experiences (July–October)

  • Mobile Flower Bar services for private events

  • Special events hosted at the farm

  • Gift cards and related products

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Bookings & Reservations

 

U-Pick Farm Visits

  • Farm visits must be booked in advance where required.

  • Visitors must adhere to posted hours (9:00 AM – 6:00 PM).

  • Entry may be limited based on availability or weather conditions.

 

Flower Bar Events

  • Event bookings are confirmed only after availability is verified, and the required payment or deposit is received.

  • Final guest counts, package selections, and event details must be submitted by the agreed deadline before the event.

  • Clients are responsible for providing accurate event details.

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We reserve the right to decline or cancel bookings at our discretion.

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Payments

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  • All pricing is listed in Canadian dollars unless otherwise stated.

  • Payment methods may include Square, WIX Payments, or other secure third-party processors.

  • Full payment or deposits may be required to secure bookings.

  • Failure to complete payment may result in cancellation of your reservation.

 

We do not store full credit card details on our servers.

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Cancellation & Refund Policy

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Specific cancellation terms will be outlined during the booking process and must be acknowledged before confirmation.

 

In general:

  • Deposits may be non-refundable.

  • Cancellations made within a specified time frame before an event may not qualify for a refund.

  • Weather-related adjustments for farm visits may be rescheduled where possible.

 

Please refer to our Cancellation Policy page for detailed terms.

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Farm Visit Disclaimer

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By visiting Prokopchuk Petals Flower Farm, you acknowledge that:

  • You are entering a working agricultural property.

  • Uneven ground, insects, weather conditions, tools, and farm equipment may be present.

  • You assume all risks associated with visiting the property.

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Children must be supervised at all times.

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We are not responsible for personal injury, loss, or damage to personal belongings while on the premises.

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Flower Bar Event Responsibility

 

For off-site Flower Bar events:

  • Clients are responsible for providing adequate space, access, and setup conditions.

  • We are not responsible for venue restrictions, power limitations, or weather impacts at third-party locations.

  • Damage caused by guests to equipment or materials may be the responsibility of the booking client.

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Photography & Media

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We may take photographs or videos during farm visits or events for promotional purposes (website, social media, marketing materials).

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If you do not wish to appear in photos, please notify us in writing before your visit or event.

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Gift Cards

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  • Gift cards are non-refundable.

  • Gift cards cannot be redeemed for cash.

  • Lost or stolen gift cards may not be replaced.

  • Gift cards may be subject to expiration terms as indicated at purchase.

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Website Use

 

By using our website, you agree:

  • Not to misuse the site or attempt unauthorized access.

  • Not to copy, distribute, or reproduce website content without permission.

  • That all content (images, branding, text, logos) remains the property of Prokopchuk Petals Flower Farm.

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Limitation of Liability

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To the fullest extent permitted by law, Prokopchuk Petals Flower Farm shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of income or event disruption

  • Weather-related impacts

  • Circumstances beyond our reasonable control

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Changes to Terms

 

We may update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.

 

Continued use of our website or services constitutes acceptance of those changes.

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Contact

 

If you have questions or concerns about the Terms & Conditions, please visit our Contact Page and submit the inquiry form.

 

We review all messages carefully and will respond as promptly as possible.

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