Privacy Policy

Effective Date: March 2026

Prokopchuk Petals Flower Farm (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, book an experience, purchase products, or interact with us.

By using our website, you agree to the practices described below.

Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you:

Submit an inquiry form
Book a U-Pick visit or Flower Bar event
Purchase a gift card
Sign up for updates
Contact us by email or phone

We may collect:

Full name
Email address
Phone number
Event details
Billing and payment information
Any additional information you voluntarily provide

Payment Information

Payments are processed securely through third-party payment providers (such as Square or WIX Payments). We do not store full credit card numbers on our servers.

Website Usage Information

We may automatically collect:

Pages visited
Time spent on the website
Browser type and device information
General geographic location (non-precise)

This information helps us improve user experience.

How We Use Your Information

We use your information to:

Respond to inquiries
Process bookings and payments
Provide Flower Bar and U-Pick services
Send confirmations, updates, or important notices
Improve our website and offerings
Comply with legal and business obligations

We do not sell, rent, or trade your personal information to third parties.

Booking & Event Information

When booking a Flower Bar or farm visit, the information you provide is used solely to:

Confirm availability
Coordinate logistics
Deliver the requested services
Communicate important event details

Acknowledgement of cancellation policies and disclaimers may be required as part of the booking process.

Cookies & Analytics

Our website may use cookies and similar technologies to:

Enhance website functionality
Understand visitor behaviour
Improve content and user experience

You may adjust your browser settings to disable cookies at any time. Disabling cookies may affect certain website features.

Third-Party Services

We may use trusted third-party providers to operate our business, including:

Website hosting (such as WIX)
Payment processing platforms (such as Square)
Email communication services
Scheduling or booking tools

These providers only receive the information necessary to perform their services and are required to protect your information.

Data Security

We take reasonable administrative and technical measures to protect your personal information. While no system can guarantee complete security, we work with reputable platforms that maintain strong data protection standards.

Your Rights

You may request to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your personal information (subject to legal obligations)

To make a request, please contact us using the details below.

Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or would like to request access to, correction of, or deletion of your personal information, please visit our Contact Page and submit the inquiry form.

We review all messages carefully and will respond as promptly as possible.